office@australianacupuncturecentre.com.au

Please arrive 10-15 mins before your appointment to complete our paperwork

Follow up acupuncture treatment takes 45-60 minutes

Please note: punctuality is greatly appreciated as the Australian Acupuncture Centre is a very busy clinic.

We accept cash or card -with EFTPOS and creditcard payments available.

Do you have HICAPS

There may be times when you need to change or cancel a scheduled appointment. Should this occur, please try to provide at least 24 hours notice as missed appointments deny others the opportunity of treatment.

Please note: a late cancellation/rescheduling fee will apply if a cancellation/rescheduling occurs on the day of a scheduled appointment and the cancelled/rescheduled time slot is not able to be filled by someone on the clinic waiting list.

If you feel uncomfortable at any time during treatment please let your practitioner know and they will make the appropriate adjustments. Your comfort is our primary concern.

Appointments can be made several ways, including;

1. By calling the clinic directly on 03 52981213  or by
2. Emailing us directly office@australianacupuncturecentre.com.au
3. Dropping into the clinic and speaking to the receptionist

On occasion, and only if patients are comfortable, tops may be removed or pants hitched down to allow access to the torso, waist and hips.

Patient modesty is always a high priority at the Australian Acupuncture Centre.

Nobody would go to a gym thinking that they are going to get fit and grow big muscles in a single session. Everyone knows that it doesn’t matter how hard you work your biceps in your first session, they are not going to be big by the end of the day. Likewise, you are not going to be fit after that single session either. Getting results from your acupuncture consultation is much the same as going to the gym to get fit and grow big muscles: it usually takes multiple visits of over a period of time before significant and lasting results occur.

Though, one consultation fixes do occur, they are the exception not the rule and they shouldn’t be banked on. Generally speaking, you can expect to have to visit the clinic a number of times to achieve your health goals. Basically, the longer you have had your problem, or the more serious the problem is, the longer you can expect the consultation process to take. Typically, in the beginning, more frequent consultations are required. As results emerge and resolution of the underlying cause of the presenting problem approaches, consultation frequency is reduced. 

Please speak to your practitioner during your consultation to hear their thoughts on how long it will take for you to get better using acupuncture and Chinese medicine.

Implement recommended lifestyle and dietary changes

Avoid exacerbating activities

Get quality sleep

However, due to health and safety concerns, as well as for the comfort of other patients, children must sit quietly and are not permitted to move about the clinic space unattended.

Children are also welcome patients at AAC. Children of existing patients are especially welcome to attend clinic as patients. Please note: It is clinic policy that a parent or guardian be present during the treatment of minors.

Patients with communicable diseases, such as colds and flues, are asked to wear a protective mask and to observe regular hand washing and cough etiquette when presenting in clinic. Masks are available at the clinic and will be provided when required. Tissues are also available in the waiting room as well as in each treatment room.